“Aussie Book Publisher” (“we”, “us”, “our”) provides book-publishing and creative services in Australia. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Contact:
Email: privacy@aussiebookpublisher.com.au
This policy applies to our websites (including aussiebookpublisher.com.au), enquiry forms, client portals, email and chat communications, and any other services where we collect personal information.
We collect, hold, use and disclose personal information to:
We may disclose personal information to:
Overseas disclosures (APP 8). Some providers/partners may be outside Australia. We take reasonable steps so overseas recipients protect information to APP-equivalent standards; note the Privacy Act’s s 16C accountability principle for certain overseas disclosures
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Measures include role-based access, encryption in transit, MFA for admin systems, least-privilege controls, staff confidentiality, and vendor due diligence. We also assess whether we’re permitted to retain personal information and destroy or de-identify it when no longer needed, where lawful.
We send marketing only with consent, include clear sender identification, and provide a functional unsubscribe in every message. You can opt out at any time via the unsubscribe link or by contacting us. These are core requirements of the Spam Act 2003, enforced by ACMA. (Recent enforcement actions highlight the need to honour unsubscribes and maintain evidence of consent.)
We keep personal information only as long as needed for the purposes above, to meet legal/record-keeping requirements, and to resolve disputes—then we de-identify or securely delete it where lawful (APP 11).
You may request access to personal information we hold about you and request correction if it is inaccurate, out-of-date, incomplete, irrelevant or misleading. We’ll respond within a reasonable time and may need to verify your identity. If we refuse access or correction in limited cases allowed by law, we’ll provide written reasons and how to complain.
Where practicable, you may interact with us anonymously or under a pseudonym (e.g., general browsing or initial enquiries). Certain services (publishing, payments, distribution) require accurate identification.
Our services are intended for adults/professional authors. If we learn we’ve collected a child’s personal information without appropriate consent, we’ll delete it or obtain parental/guardian consent.
If a data breach is likely to cause serious harm, we will promptly assess and, where required, notify the OAIC and affected individuals, including recommended steps to reduce harm—consistent with the NDB scheme (generally assessed within 30 days).
Please contact privacy@aussiebookpublisher.com.au first. We’ll respond within a reasonable time. If you’re not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) (oaic.gov.au).
Our site may link to third-party sites or tools (e.g., payment gateways, distribution platforms). Their privacy practices are their own—review their policies before sharing information.
We may update this policy to reflect changes in law or our practices. We’ll post the new version with an updated “Effective date.” Material changes will be highlighted where feasible.